The service directory

A joined-up plan for the technology you rely on.

Explore business IT support, maintenance, security, recovery and planned improvements. Build the right scope for your small team.

Find the help you need

Choose your starting point.

01

Everyday technology · Ongoing care

Managed IT support

Practical support and coordinated care for small-business technology, with responsibilities, contact routes and scope agreed around your team.

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02

Everyday technology · Prevention

Proactive maintenance

Planned updates, health checks and maintenance for supported business devices, with sensible scheduling and clear follow-up.

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03

Everyday technology · Business equipment

Device management

Build a useful picture of business laptops, desktops and supported devices, with ownership, condition and routine care made clear.

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04

Protection · Business risk

Cyber security

Practical cyber security for small businesses, connecting device protection, account access, email and recovery in an agreed plan.

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05

Protection · Business email

Email protection

Reduce email risk with considered filtering, account settings and a practical reporting process, scoped to your business mail system.

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06

Continuity · Business data

Backup and recovery

Agree what needs protecting, how it can be restored and which parts of the business should recover first after a problem.

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07

Productivity · Business systems

Microsoft 365

Practical help with Microsoft 365 accounts, email, shared files and collaboration, based on the tools and licences your business actually needs.

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08

Continuity · Cloud information

Microsoft 365 backup

Consider separate backup for supported Microsoft 365 information, with clear workload coverage, retention and recovery expectations.

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09

Protection · Accounts and permissions

Identity and access

Review business accounts, sign-in protection and permissions so people can work without leaving unnecessary access behind.

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10

Foundations · Connectivity

Networks and Wi-Fi

Practical review and improvement of business networks and Wi-Fi, with a clear distinction between local equipment and provider services.

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11

People · Changes in your team

New starters and leavers

A repeatable process for business accounts, equipment and access when people join, change roles or leave.

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12

Planned change · Clear delivery

IT projects and consultancy

Scope and deliver practical IT improvements, from replacing equipment and moving data to untangling a business technology decision.

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01 / IT services

Begin with the job your technology needs to do.

Your business may need somebody to own routine IT care, help with a defined change or a clearer view of an untidy setup. Those are different starting points. There is no need to assemble a shopping list of technical products before getting in touch.

Explore the areas below to see how the work could help your business. Each page explains a particular need, the practical work involved and the information that helps us recommend the right approach.

02 / IT services

Care, protection and progress.

Think about the offer in three connected parts. Everyday support helps people continue working. Protection and recovery reduce exposure and prepare for disruption. Planned improvements remove recurring friction and support the next stage of the business.

  • Keep working: managed IT, maintenance, devices and Microsoft 365.
  • Protect what matters: cyber security, email, account access and backup.
  • Make change manageable: networks, staff changes, migrations and IT projects.

03 / IT services

A plan that matches your business.

Your care plan identifies the people, devices, locations, applications and data being supported. You will know how to request help, how work is prioritised and when a larger change needs its own project plan.

This matters even for a single-person business. One person might use two computers, several mailboxes and a specialist application. Equally, a small team might share a simple cloud setup. The service should follow the real environment rather than an assumed device-per-person formula.

04 / IT services

Need more than IT?

For marketing, practical AI, workflow automation or wider business improvement, explore CJ Business Support. We can help identify whether a difficulty calls for technical work, a clearer process or a combination of both.

For personal technology at home, visit Tech Over Tea. Work equipment and business systems remain part of the business support conversation, wherever you use them.

Start with a conversation

Tell us what your business needs.

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