Continuity · Cloud information

Give important cloud data a recovery plan.

Consider separate backup for supported Microsoft 365 information, with clear workload coverage, retention and recovery expectations.

Business ITCJ IT SupportDiscuss this service

Cloud recovery decisions

Know what is covered before asking for a restore.

A cloud backup plan needs to name the information, the recovery options and the people allowed to use them.

  1. Coverage

    Included mailboxes, accounts and sites

  2. Retention

    How far back recovery can reach

  3. Destination

    Where recovered information can go

  4. Verification

    Whether it is complete and usable

Review coverage when people join or the business adds new places to store information.

01 / Microsoft 365 backup

In the cloud still needs a plan.

Your business may rely on email, shared documents and team information stored in Microsoft 365. Being hosted in the cloud does not answer every question about accidental deletion, unwanted changes or recovering an older version after a problem.

Start by understanding the recovery features you already have and the gaps that matter to your business. Separate backup can be appropriate, but its value depends on the information covered and the recovery options you can actually use.

02 / Microsoft 365 backup

Be specific about coverage.

A scoped service should name the protected users and workloads. Coverage may include supported Exchange Online, OneDrive, SharePoint and Teams information, depending on the chosen service and configuration.

  • Which mailboxes, accounts and sites are included.
  • Whether new users and locations are automatically added.
  • Backup frequency, retention and storage arrangements.
  • Available restore destinations and limitations.

03 / Microsoft 365 backup

Not every item behaves the same way.

Different types of information have different recovery options. Restoring a file, a mailbox item or part of a Teams workspace may involve different steps and destinations. We check the supported content and explain the recovery route for what matters to you.

That detail helps you make a useful choice. We identify any gaps, such as information outside the selected backup coverage, and explain how they affect your working day and recovery priorities.

04 / Microsoft 365 backup

Keep recovery access protected.

Backup information can be as sensitive as the live data. Administrative access, encryption, storage choices and account ownership all deserve attention. The business also needs to understand who can request a restore and how that request is authorised.

Choose retention around the purpose of the information and the periods your business needs. We explain the technical choices and work to your agreed retention requirements.

05 / Microsoft 365 backup

Test the questions that matter.

A useful check might restore a sample file or confirm that a selected mailbox item can be recovered to an appropriate destination. The scope and schedule of those checks are agreed. If a whole team loses access, recovery may depend on account restoration, permissions and other systems as well as backup.

Acronis data protection can form part of the solution where it fits your setup. The proposal names the protected workloads, storage arrangements, licences and restore options for your business.

Before we begin

Your questions.

How does this fit with device backup?

Microsoft 365 backup covers the selected cloud information. Files kept only on a laptop or in another application need their own protection. A review follows your important information across those locations.

How do we check what Teams information is covered?

We review the Teams content you depend on and the selected service’s supported backup and restore functions. Coverage and any recovery gaps are explained in the proposal.

Start with a conversation

Tell us what your business needs.

Get in touch